ACHCU Education
HOSPICE
Industry-leading resources to guide your agency.
Tools
Work through your standards compliance strategy and survey preparation
Distinction in Palliative Care Supplement – Home Care, Home Health, and Hospice
$49
Distinction in Telehealth Supplement – Ambulatory Care, Behavioral Health, Home Care, Home Health, Hospice, and Renal Dialysis
$49
Masterclasses in the Business of Hospice
Master Class
From Surviving to Thriving: Business Fundamentals for Sustainable Growth Master Class (On-Demand)
In today’s competitive landscape, business management is often the key differentiator between agencies that thrive and those that close their doors. This four-part master class series is designed specifically for agency owners and leaders looking to strengthen their business fundamentals, develop essential leadership skills, and optimize their financial and sales operations.
Master Class
2025 Hospice Reimbursement Master Class
Navigating the evolving landscape of Medicare Hospice Regulations can be complex. With ongoing changes to reimbursement rules, it’s crucial to stay ahead. Is your hospice thriving, or are issues like Medical Review and the Hospice Cap calculation affecting your success?
On-Demand
Managing and Understanding the Life Cycle of an ADR
This four-part series of master classes for home health and hospice agencies offers vital information to help you successfully handle ADRs and achieve positive outcomes. With an in-depth review of the purpose of ADRs, possible triggers, and response expectations, you’ll learn how to efficiently navigate the ADR process to ensure compliance and minimize agency disruptions.
On-Demand
Exploring the Hospice Final Rule & HOPE Tool
Discover how to confidently navigate this new focus for Medicare-certified agencies. Our comprehensive series of hospice master classes delivers essential information on the impact of payment rate and wage index changes and how the HOPE tool will alter your patient data collection process.
WEBINARS
Upcoming and on-demand webinars tackle focused topics for hospice providers.
When Quality Improves Practice: Using Data to Support Clinician Growth
02/18/2026 at 12 PM ET
This webinar, When Quality Improves Practice: Using Data to Support Clinician Growth, will be pr ...
Building a Culture of Continuous Quality Improvement
03/12/2026 at 12 PM ET
Lucas Carroll, CEO and Founder of The Business of Senior Care, will present the webinar “Buildin ...
On the Front Lines of Medicare Education and Assistance: SHIPs and SMPs
03/19/2026 at 1 PM ET
Branding That Connects: How Stories, Trust & Strategy Drive Agency Growth
04/07/2026 at 12 PM ET
Marisa Snook, President and CEO of corecubed, brings over 25 y ...
on-demand WEBINARS
Coffee & Operations: Brewing a Perfect Blend of Efficiency & Excellence
12/04/2025 at 1 PM ET
Running a successful home health or hospice agency requires more than delivering excellent patie ...
Home is Where Care Connects
11/06/2025 at 1:00 pm ET
CAHPS scores are more than just survey results — they reflect the quality of connection, trust, ...
Strengthening Community-Based Palliative Care Through Quality Standards and Practical Tools
10/30/2025 at 1:00 pm ET
This session offers a foundational understanding of developing a high-quality, community-based p ...
Leading with HOPE: Practical Insights for Hospice Success
10/15/2025 at 12:00 pm ET
Leading with HOPE: Practical Insights for Hospice Success The Hospice Outcomes & Patient ...
Tips and Tricks to Negotiating Payer Contracts and Reimbursement Rates
09/09/2025 at 1:00 pm
This webinar will discuss the strategies you can use when negotiating payer contracts including ...
HOPE on the Horizon: Prepare Your Hospice for the Future of Quality Reporting
08/12/2025 at 1:00 pm ET
Big changes are coming to the Hospice Quality Reporting Program (HQRP), and your team needs to b ...
Aging at Home: Integrating Home Health Care into the Age-Friendly Health Systems Movement
07/29/2025 at 12:00 pm ET
Join us for a webinar on the significance of implementing age-friendly care in the home. In this ...
What Will and Will Not Work in 2025 For Generating More Billable Hours & Clients
07/09/2025 at 11:00 am ET
It's common knowledge that many home care agencies are still struggling to understand internet m ...
Building a Strong Foundation: How Home Health and Hospice Agencies Can Use AI to Improve Referral & Intake Processes
06/10/2025 at 12:30 pm ET
This webinar will explore how home health and hospice agencies can strengthen their referral and ...
Yikes! The 2025 PPH Rule is Here—How to Avoid a Reduction in Reimbursements
06/03/2025 at 1:00 pm ET
The 2025 Potentially Preventable Hospitalization (PPH) Rule is here, and home health agencies st ...
Navigating Reimbursement Complexities and Staffing Dilemmas: Harnessing AI and Strategic Investment Banking
05/27/2025 at 12:00 pm ET
In today’s challenging environment, marked by reimbursement pressures and staffing shortages, su ...
Optimizing Payor Sources for Diversification and Profitability
05/06/2025 at 12:00 pm ET
This session discusses the importance of diversifying your agency’s payor sources and measuring ...
2025 Regulatory Preparation and Update on the state of Hospice Regulatory Requirements
04/15/2025 at 12:00 pm ET
This is an update on the current status of regulatory reviews and findings and their effects on ...
Solving the Post-Acute Gap Between Home Health Discharge and Hospice Eligibility
10/02/2024 at 12:00 pm ET
In this webinar, we want to address the common challenges Home Health and Hospice companies are ...
Whose Death is it Anyway?
09/11/2024 at 2:00 pm ET
Understanding and incorporating what matters most to the patient and family is crucial for provi ...
Effective Deprescribing Communication
08/08/2024 at 11:00 am ET
Deprescribing has been identified as a key area of opportunity for quality hospice care. This pr ...
Workplace Violence Prevention Program for Home Care Organizations
07/23/2024 at 12:00 pm ET
In this webinar, we will examine risk factors related to workplace violence in home care, discus ...
Efficiencies at the Bedside
07/02/2024 at 2:00 pm ET
This session will talk about efficiencies at the bedside and how it can be positively or negativ ...
Safety Considerations for Home Healthcare Providers
05/30/2024 at 12:00 pm ET
During this webinar we will discuss numerous aspects healthcare workers need to consider for the ...
Higher Levels of Care: Indicators, Charting, and Compliance
04/17/2024 at 1:00 pm ET
The HHS OIG Report (OEI-02-10-00491) concluded that “Hospices Inappropriately Billed Medicare Ov ...
Pain 101: Symptom Management Tips with a Palliative Care Focus
02/29/2024 at 11:00 am ET
This session will review what every palliative care clinician should understand about pain, star ...
Achieving Perpetual Survey Readiness
02/08/2024 at 1:00 pm ET
The best way to avoid failing a survey is to be in a state of perpetual survey readiness. But wh ...
Transitioning to ACHC Hospice Accreditation
01/11/2024 at 12:00 pm ET
In this informative webinar, you’ll learn about ACHC Accreditation and how ACHC’s educational fo ...
Understanding and Responding to an ADR
10/24/2023 at 11:00 am ET
Have you ever lost hours if not days dealing with an ADR not only to have it denied because of h ...
Understanding the 2024 ICD 10 Diagnosis Code Set
10/12/2023 at 1:00 pm ET
Annually, the ICD10 code set is updated. As always since ICD 10, there are numerous updates, pri ...
Bowel Basics and Beyond
09/07/2023 at 11:00 am ET
This webinar will review common aspects of bowel management in palliative care settings. While s ...
Empowering Patients’ Right of Choice
08/15/2023 at 2:00 pm ET
This conversation highlights the importance of Patient Right of Choice, illustrating its role in ...
Preparing For A Hospice Medicare Survey
08/11/2023 at 11:00 am ET
This presentation will: Review the ACHC Accreditation process for an initial Medicare certificat ...
Family Caregiving: Navigating the Challenges
06/27/2023 at 11:00 am ET
Presenter Beth Suereth, founder and CEO of Caregiving Pathways, will share significant insights ...
Anorexia and Cachexia in Palliative Care Settings
06/15/2023 at 11:00 am EST
This presentation will review anorexia and cachexia, two distressing symptoms frequently reporte ...
Hospice Standards and CMS Updates
04/04/2023 at 10 am
This webinar will review the recent changes CMS has implemented regarding the hospice survey pro ...
Treating Pain: Analgesics 101
03/07/2023 at 11:00 am EST
This program, presented by a palliative care pharmacist, will provide an overview of frequently ...
How Deprescribing Will Future Proof Your Senior Facing Business
03/01/2023 at 2:00 pm EST
One of the biggest secrets within the aging industry is having a pharmacist help your practice r ...
DME and Great CAHPS Scores – It’s Possible. Here’s How!
02/02/2023 at 11:00 am EST
This Webinar begins with quickly covering current and forecasted trends in the DME industry that ...
Nausea & Vomiting: A Palliative Perspective
10/27/2022 at 11:00 am EST
This program will review nausea and vomiting, two associated symptoms frequently reported by ser ...
Developing and Leading Resilient Healthcare Teams
09/07/2022
This webinar will call on all leaders- those with and without formal leadership titles- to strat ...
Cough and Dyspnea in Serious Illness
08/04/2022
This program will review cough and dyspnea, two symptoms frequently reported by seriously ill pa ...
Opioid Conversions: A Palliative Perspective
04/14/2022 at 11:00 AM ET
Burnout and Compassion Fatigue: New Perspectives for Care Providers, Teams, and Healthcare Organization
04/12/2022 at 12pm
Breathe It In: Inhaled Medication Formulations in Palliative Care
02/17/2022
Hospice – Top Methods for Driving Employee Retention: Technology and Professional Development
11/03/2021
Hospice – Palliative Sedation
11/02/2021
Hospice – HIPAA Lessons Learned: Recent Cases, Enforcement Actions, and Settlements
10/28/2021
Conducting Mock Surveys to Ensure Agency Readiness & Compliance
09/16/2021
Agitation & Delirium at End of Life
09/09/2021
Dysphagia: Implications on Medication Administration in Serious Illness
07/15/2021
Hospice QRP – Drilling Down on HIS and CAHPS
05/04/2021
Hospice Non-Pain Symptom Management
04/06/2021
Polypharmacy: Exploring Rational Prescribing and Deprescribing
02/09/2021
Management of Heart Failure After Hospice Election
11/12/2020
The Hospice Drug Profile: Learn to Love it!
10/08/2020
Hospice Election Requirements Effective October 1, 2020
09/22/2020
Management of Chronic Obstructive Pulmonary Disease (COPD) after Hospice Election
07/14/2020
Methadone Basics for Hospice Providers
03/17/2020
Pain Management During Hospice Care
01/16/2020
Deprescribing: What do I need to know?
11/21/2019
Palliative Medication Management
09/19/2019
Branch Offices/Multiple Locations and Corporate Entities: Survey Implications for Home Health and Hospices
03/28/2019
After Survey: Developing a Plan of Correction for Hospice
02/11/2019
The Role of Volunteers in Hospice
01/30/2019
Hospice Documentation: Painting the Picture of the Terminal Patient
06/21/2018
Distinction in Palliative Care
04/13/2018
Home Health and Hospice: Lunch & Learn
Webinars for In-Home Care Services
Critical Wound Identification and Documentation on OASIS and HOPE: A Guide for Home Health and Hospice Providers
June 17th, 2025 @ 1:00 p.m. E.T. $29
Accurate wound identification and thorough documentation are critical for ensuring quality care, compliance, and appropriate reimbursement in both home health and hospice settings.
This one hour webinar will equip clinicians with practical strategies to confidently assess, classify, and document wounds using the OASIS and HOPE assessment tools.
Participants will learn how to identify wound types, apply accurate staging, and avoid common documentation errors that can impact patient outcomes and agency quality measures.
1.2 virtual CE’s approved by ABNP 14720- expires 10/18/2028
LIVE sessions will be recorded and available on-demand for all paid attendees.
When All the Pieces of the Puzzle Connect: Achieving Optimal Wound Healing through Evidence-Based Practices
Join us for an insightful webinar on the critical role of evidence-based treatments in achieving optimal wound healing. Learn how to overcome challenges such as outdated treatment orders and clinical staff misunderstandings by implementing a multidisciplinary approach.
Learn how to overcome challenges such as outdated treatment orders and clinical staff misunderstandings by implementing a multidisciplinary approach. We’ll discuss the importance of continuous education, effective communication, and utilizing resources to enhance wound care practices and promote healing.
1.2 virtual CE’s approved by ABNP 1472- expires 10/18/2028
LIVE sessions will be recorded and available on-demand for all paid attendees.
Home Health and Hospice Lunch & Learn: all sessions
June 17th and 24th @ 1:00 p.m. E.T. $49
This Lunch & Learn combo includes BOTH webinars on June 17th and 24th, 2025.
Get expert insights and tips from our educators as they present: Critical Wound Identification and Documentation on OASIS and HOPE and When All the Pieces Connect: Achieving Optimal Wound Healing through Evidence-based Practices
Save when you purchase both sessions at the same time.
2.4 virtual CE’s approved by ABNP 1472- expires 10/18/2028
LIVE sessions will be recorded and available on-demand for all paid attendees.
Speakers
Thomas Rose
CEO & President, 21st Century Consultants
Thomas is a former Army Special Forces Officer (Green Berets), his business experience includes a successful leadership track in the General Electric companies, encompassing Director 6 Sigma Quality, Director Sales, Sr. Director FP&A, VP Operations and culminating as Chief Financial Officer of GE’s asset management company. Thomas received his undergraduate B.S. Degree in Management from Methodist University, MBA from Webster University and Private Equity Certificate from Wharton School. Thomas is a certified Six Sigma Master Black Belt and Lean Six Sigma Quality Certifier.
Melinda A. Gaboury
COS-C, Co-Founder and CEO, Healthcare Provider Solutions, Inc.
Melinda has over 30 years of experience in the home care and hospice industries. She is an expert in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews, and due diligence.
Kristie Meers
BSN, RN, CHPN, Chief Clinical Officer at Careficient
An RN for 37 years, Kristie has devoted nearly 20 years to hospice leadership, quality management, and clinical compliance. As a passionate hospice advocate, she supports the strategic goals of agencies by encouraging engagement and clinical adoption of technological solutions to improve patient outcomes and operational efficiency. Kristie is committed to helping hospices and other in-home care organizations optimize processes to ensure quality of care, support compliance, and accelerate growth.
Alicia Montelongo-Vargas
LVN, CEO of Hummingbird Home Care Consulting
Alicia has been in the home health and hospice industry for over 25 years. She owns and operates Hummingbird Home Care Consulting, where she assists agencies nationwide. Alicia excels at helping organizations develop and expand their businesses while ensuring compliance with accreditation and licensing requirements. She is an OASIS Review Specialist and is recognized as one of the top ADR Response Analysts in the country. She also is a managing partner of Ardent Pediatric Home Health.
