Operations Certification Course for Home Health and Hospice Leaders
Home / Operations Certification Course for Home Health and Hospice Leaders
About This Certification Course
This focused 2-day, in-person certification master class is designed for Hospice and Home Health operators, administrators, clinical leaders, and owners who want to strengthen operational performance, ensure regulatory compliance, and position their organizations for sustainable growth.
August 4-5, 2026 | 8:30 AM – 5:00 PM
ACHC Headquarters, 139 Weston Oaks Ct., Cary, NC 27513
You will be receiving 12 CEs through the Virginia Nurses Association upon completion of this certification course.
Why Attend?
Strengthen compliance and financial management with expert-led guidance.
Learn how to leverage technology, data, and AI to increase efficiency.
Participate in hands-on workshops with real-world applications.
Network with industry leaders and earn a Certificate of Completion.
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Comprehensive Training for Hospice Leaders & Operators | Built With Industry Leaders in Post-Acute Care
$798
Advance your organization with a focused, executive-level 2-day certification program created for hospice and home health operators. This training delivers practical, real-world strategies to strengthen operations, compliance, revenue, leadership, and long-term growth. Developed in collaboration with trusted organizations across the post-acute ecosystem, this program brings together expertise that operators rely on every day.
Hospice Operations Certification Course
Day 1 – August 4 | Hospice Operations & Financial Foundations
The first day focuses on the core operational and financial components required to successfully manage a hospice organization. Attendees will explore effective staffing models, quality assurance practices, and crisis management strategies. The day also introduces essential technology solutions, including Electronic Health Records (EHR) and telehealth applications. Additional sessions cover hospice revenue cycle management, billing compliance, financial forecasting, and key performance indicators (KPIs) used to monitor operational and financial health.
Day 2 – August 5 | Leadership, Technology, and Innovation
The second day emphasizes leadership development, advanced technology, and forward-looking strategies for hospice organizations. Participants will engage in hands-on workshops focused on financial strategy and KPI tracking, while also exploring advanced analytics and compliance technologies. The program concludes with sessions on leadership, sales and marketing strategies, and the emerging role of artificial intelligence in hospice care to enhance patient outcomes and operational efficiency.
Home Health Operations Certification Course
Day 1 – August 4 | Industry Landscape & Workforce Optimization
Day one provides an overview of the current home health care landscape, including workforce trends, regulatory updates, and operational challenges facing agencies today. Participants will learn how to effectively monitor staff utilization, track key performance metrics, and implement advanced productivity strategies that improve efficiency without compromising quality of care. The day also highlights modern technology solutions such as telehealth, AI-driven scheduling, and mobile tools designed to streamline home health operations.
Day 2 – August 5 | Data, Compliance, and Revenue Performance
Day two focuses on using data and compliance strategies to strengthen operational and financial performance. Sessions explore predictive analytics for staffing decisions, best practices for regulatory compliance, and risk mitigation approaches for home health agencies. The program also covers revenue cycle management fundamentals and strategies to improve billing accuracy and collections, concluding with an in-depth discussion of value-based purchasing and how agencies can successfully adapt to evolving reimbursement models.
Meet the Speakers

Michelle Stone-Smith
Director of Financial Consulting at SimiTree

Courtney Penn
Chief Operations Officer at Transcend Strategy Group

Christina Andrews
Sr. Director of Professional Services at Axxess

Raianne Melton
Sr. Director of Clinical Services at Axxess

Jil Schexnayder
Marketing and Event Director at Kantime

Hannah Vale
Chief Executive Officer at HealthRev Partners

Debbie Grott
VP of Clinical Compliance at SimiTree

Laurie Newlun
Senior Manager Compliance, Regulatory and Quality at SimiTree

Kristie Meers
Chief Clinical Officer at Careficient



